Abu Anas Sweets (hereinafter referred to as “we” or “us”) is happy to hear from all its users / visitors (hereinafter referred to as “you” or “your”) and respond to any questions, inquiries or complaints that have not been answered in this document. Simply contact us via email at info@aboanassweets.com or WhatsApp customer service at 00966114141414.
1. You agree that once the product has been delivered by us and accepted by you, we no longer bear any responsibility unless you contact us within 24 hours of receiving it. Then the problem will be considered and the action we deem appropriate will be taken.
2. Any orders delivered outside the Kingdom of Saudi Arabia cannot be returned or exchanged.
3. We reserve the right to refuse all or part of the order.
4. We reserve the right to change the products, ingredients and appearance of any of the items displayed on WWW.ABOANASSWEETS.COM.
5. We have the right to refuse to return/exchange/refund any products purchased on our website if the error is not on our part.
6. We reserve the right to refuse to change the delivery address used when ordering.
7. If you are eligible for a refund, the amount will be refunded to you using the same method of payment when ordering and the process will take 14 working days.
Contact us via email info@aboanassweets.com
Head Office
Riyadh 12974- 6943 Al-Urayja Al-Wusta District, Kingdom of Saudi Arabia
Online Store Customer Service 00966114141414
Legal Company Name Al-Hala Al-Arabi Sweets Company